Last updated: 2026-11-03. Version 1.0.
This Refund Policy is part of the Terms of Service. All Items are digital and delivered instantly, so they cannot be “returned”.
1. No refunds after download
Once an Item has been downloaded or delivered, we do not give refunds for change of mind, buying by mistake, lack of skills to use the Item, incompatibility with requirements stated on the Item page, or no longer needing the Item.
2. When you may get a refund
You may be eligible for a full or partial refund if, within 14 days of purchase, you contact support and show that: (a) the Item does not work as described and the Author could not fix it within a reasonable time; (b) the Item is materially different from its description or preview; (c) the Item has a security vulnerability that cannot be fixed; or (d) the Item was never delivered. Refunds are made only to the original PayPal payment. After a refund your license ends and you must delete the Item.
3. How to ask
Write to https://appstallio.x10.mx/contact/ or morkhov76@gmail.com with your order number, the Item, a clear description of the problem and screenshots or steps to reproduce. We and the Author will reply and try to resolve the issue. Refund decisions are made in good faith after review.
4. Contact us before a chargeback
You agreed at checkout to contact support before opening a PayPal dispute or chargeback. Disputes opened without contacting us first, or after an Item was delivered and used, are treated as Fraudulent Chargebacks under the Terms: the account may be blocked, licenses revoked, and evidence of delivery and acceptance submitted to the payment provider.
5. Your legal rights
This policy does not remove rights you have under mandatory consumer law for faulty digital content.